Description based on the Specified Commercial Transactions Act

Sold by: Penguin Apparel
Representative: Takuya Yoshida
Address: 1-17-8 Higashi-Ikuta, Tama-ku, Kawasaki City, Kanagawa Prefecture, Japan
Phone number: 0365554469

It may be difficult to get through on the phone. If your inquiry is urgent, please contact us using the inquiry form on our website.

Reception hours : 10:00-18:00 (excluding weekends and holidays). *For inquiries outside of reception hours, please contact us by email.
Email: info@apparel-penguin.com
Sales price: Please refer to each product page
Required fees other than the product price:

Shipping fee: 1,200 yen* nationwide.

*Free shipping may apply depending on purchase amount.

Fee: If you choose cash on delivery, a fee of 450 yen will be charged.

For convenience store payments, please inquire at the convenience store.
Payment Method and Time of Payment:

●Credit card payment

Withdrawals will be subject to the terms of your contract with each credit card company.

●Bank transfer

Transfer fees will be borne by the customer.

Delivery time: Products will be shipped within 7 business days from the date of order.
Delivery method: We will deliver the product .
Returns, defective products, and cancellations: Returns and exchanges are possible only within 7 days of receiving the product. Shipping costs will be borne by us if the product is defective, and by the purchaser if the product is not defective.
Return deadlines: As above.